Friendly, informative and helpful staff when checking in and also during our stay. The gardens are beautiful and the kids really enjoyed exploring them, they also enjoyed the kids club and swimming. Food was wonderful with plenty of choice at breakfast. On a downside getting to our room - 2 lifts in different parts of buildings to get to room, and whilst it wasn't a issue for myself and grandchildren it was a bit confusing for my mum. Overall it was a lovely stay with my mum and my 2 grandchildren.
Just returned from an overstay as I can only describe as being splendid!! My first time staying and my family and I will certainly return again soon. Breakfast, lunch and dinner could not have been faulted in any way. The waiters and waitressss are amazing and very hands on. A special mention to Dallon in the breakfast room he was very attentive and went over and beyond to see to our table. My only regret is not known about this hotel before now, it’s a hiddden gem and we will most certainly return again very soon! Thank you for a wonderful trip!! Regards Louise
Fantastic stay every single member of staff were extremely helpful &friendly especially to my 5 yr old, incredible hotel but staff made it a fantastic time& will be back best kid friendly hotel we have ever stayed in
Staff were amazing and really contributed to making our stay enjoyable. It was a pleasant surprise for our birthday girl to have a little cake put in her room by management. Spa was also superb. Hope to visit again soon
This hotel is outstanding in every way. It is excellent value for money and exceeds the standards of other 5 star hotels in the area we have stayed in. The food is beautiful and reasonably priced. The rooms are excellent and very comfortable. However what sets this hotel apart from others is the staff. We had an issue whilst staying the hotel, when we raised it with the general manager her response was extremely thoughtful and we are more than happy. We will definitely be returning to this wonderful gem.