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Reviews

Kerry,
5.0

10.08.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We were greeted with such a warm welcome at reception, every member of staff we encountered couldn't do enough for you and with a smile too. We got a complimentary upgrade on our room which was a lovely surprise, grounds are beautiful, restaurant was lovely and delighted to see a vegan option! Will definitely be returning soon

Nina,
5.0

02.08.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Friendly, informative and helpful staff when checking in and also during our stay. The gardens are beautiful and the kids really enjoyed exploring them, they also enjoyed the kids club and swimming. Food was wonderful with plenty of choice at breakfast. On a downside getting to our room - 2 lifts in different parts of buildings to get to room, and whilst it wasn't a issue for myself and grandchildren it was a bit confusing for my mum. Overall it was a lovely stay with my mum and my 2 grandchildren.

Louise,
4.8

14.07.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Just returned from an overstay as I can only describe as being splendid!! My first time staying and my family and I will certainly return again soon. Breakfast, lunch and dinner could not have been faulted in any way. The waiters and waitressss are amazing and very hands on. A special mention to Dallon in the breakfast room he was very attentive and went over and beyond to see to our table. My only regret is not known about this hotel before now, it’s a hiddden gem and we will most certainly return again very soon! Thank you for a wonderful trip!! Regards Louise

Mags,
5.0

13.06.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fantastic stay every single member of staff were extremely helpful &friendly especially to my 5 yr old, incredible hotel but staff made it a fantastic time& will be back best kid friendly hotel we have ever stayed in

Elena ,
5.0

29.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Staff were amazing and really contributed to making our stay enjoyable. It was a pleasant surprise for our birthday girl to have a little cake put in her room by management. Spa was also superb. Hope to visit again soon